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In-Depth Port Guide Xfinity X1 vs. the Competition

Find the cable that Comcast installed—it will usually be sticking out of the floor or the wall behind your TV—and plug it into the metal coaxial input in the back of the cable box, then screw the connector clockwise to tighten it. The cable's end has an attachment resembling a needle in the middle of it. Your cable box should have a coaxial cable included.

If Comcast didn't install a cable for you, you can attach the other end of this cable to the coaxial input in the wall. Plug in one end of the HDMI cable.

It goes in the wide, narrow port in the back of the cable box. On most Comcast cable boxes, the HDMI port is either in the bottom-right corner of the box or at the bottom of the box's back. Attach the power cable to a power source. Plug the power cable into a wall outlet or power strip. You should choose a power outlet close enough to the TV that you'll be able to place the box near the TV without stretching or bending any wires.

Plug the other end of the power cable into the cable box. You should see a circular power input on the back of the cable box; fit the end of the power cable into this input. This input is normally on the right-hand side of the box.


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Plug back in your TV and turn it on. Doing so will also turn on your Comcast cable box, though you may have to wait several minutes before the box is fully on. Change your TV's input if necessary. Press the "Input" or "Source" button on your TV or remote to switch to the input e. Set up your Comcast remote. Insert the batteries into your remote, then proceed with connecting it to your TV and cable box.

Activate your cable box. Once your cable box has been connected, all that's left to do is activate the service. To start this process, you can call Comcast at , or you can go to the activation website at xfinity. Not Helpful 27 Helpful Not Helpful 11 Helpful Both, since the cable from the wall goes into the "cable in" port.

Tips on setting up the Xfinity X1 cable box

The cable to the TV goes into the "cable out" port. Not Helpful 23 Helpful Everything is hooked up right but there is no sound, what should I do? If you're using the cables that are red, white, and yellow, make sure that the red and white cables are in the correct left and right holes. If it's and HDMI cord, make sure that the cords on both ends are plugged in. Not Helpful 6 Helpful 4. This most likely means that your TV service is not provisioned correctly, or in other words, the TV service is not programmed to be sent to your specific settop box correctly.

Calling the cable provider is your best bet. Not Helpful 0 Helpful 0. Typically, laptops aren't able to receive and display HDMI or other inputs.


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If you want to watch cable with a computer, you will have to use a desktop computer with a monitor that has HDMI or cable input. Not Helpful 1 Helpful 0. What does it mean if I installed a new cable box, but my TV says there is no signal? Parental Controls Netflix allows you to set parental controls on individual profiles.

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To connect your Comcast Xfinity X1 set-top box to your Netflix account, start from the Home screen and choose from the options below. Scroll to and select Apps or Networks. If you are not yet a member, follow the signup prompts or set up your membership online.

Press the Back or Last button on your remote. Select the gear icon on the right. To stream in Ultra HD, you will need:. A plan that supports streaming in Ultra HD. You can check which plan you're currently on at Netflix. A steady internet connection speed of 25 megabits per second or higher. Streaming quality set to Auto or High. More information about video quality settings can be found in our playback settings article.


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  8. To stream in HDR, you will need:. A 4 Screen Netflix plan. Streaming quality set to High. Close Netflix uses cookies for personalisation, to customise its online advertisements, and for other purposes. Learn more or change your cookie preferences.

    Using Netflix on your Comcast Xfinity X1 set-top box

    Netflix supports the Digital Advertising Alliance principles. By interacting with this site, you agree to our use of cookies. We use cookies why? You can change cookie preferences ; continued site use signifies consent. Netflix Help Center Help. Back to Help Home.

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    Supported Models and Features. Netflix streaming features on supported devices include: Subtitles, Alternate Audio, 5. Connect from the Apps menu.

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